Jinora Internet

Jinora Internet Private Limited (“Company”, “we”, “our”, “us”) is committed to safeguarding your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our application, website, products, or services (“Platform”).

By accessing or using our Platform, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect both personal and non-personal information to provide and improve our services.

1.1 Personal Information

We may collect the following personal data to identify or contact you:

Full name
Mobile number
Email address
Date of birth (if provided)
Gender (if provided)
Address (optional)
KYC-related information such as ID proof, address proof, PAN, Aadhaar (if required for verification)
Payment information (UPI, wallet, transaction history – stored securely through authorized payment partners)

1.2 Device Information

Our app fully respects user privacy.
We do not collect, store, or use any type of device-related information.

Specifically, our app does not collect the following:

IP Address

Browser or WebView details

Operating system information

Device identifiers (such as IMEI, Android ID, Advertising ID, etc.)

Network information (including Wi-Fi or carrier details)

1.3 Usage Information

We may collect information about how you interact with our services, including:

Activities performed in the app
Ranks achieved and reward progression
E-commerce Product Services and Shopping transaction details
Recharge, bill payment transaction details
Referral and network activity
Feedback, support inquiries, and communication records

2. How We Use Your Information

We use the information collected for purposes including:

Creating and managing your user account
Providing platform features, services, and rank-based benefits
Processing transactions including recharges, bill payments, and shopping
Performing KYC verification and ensuring account security
Enhancing app performance, functionality, and user experience
Sending important notifications, updates, offers, and rewards
Detecting and preventing fraud, misuse, or unauthorized activity
Meeting legal and regulatory obligations

3. Sharing of Information

We respect your privacy and do not sell or trade your personal information.

However, we may share your data in the following cases:

3.1 Service Providers

Your information may be shared with trusted partners to support services such as:

Payment gateways
Telecom and DTH operators
Technical infrastructure and hosting providers
Verification and KYC agencies

These providers access data only to perform authorized tasks.

3.2 Legal Requirements

We may disclose information when required to:

Comply with applicable laws or legal processes
Respond to government or regulatory authorities
Protect the rights, safety, and security of users or the Company

3.3 Business Transfers

If Jinora Internet undergoes a merger, acquisition or restructuring, user data may be securely transferred as part of the business transition.

4. Data Security

We implement strong security measures to protect your information, including:

Data encryption
Secure servers
Restricted access controls
Routine security audits and monitoring

Despite our efforts, no system can guarantee complete security. However, we ensure the highest level of protection possible.

5. Cookies & Tracking Technologies

Our Platform may use cookies or similar technologies to:

Enhance user experience
Understand usage trends
Personalize content and suggestions
Improve app performance

You may disable cookies via device or browser settings, but some features may not function correctly.

6. Your Rights

Depending on applicable laws, you may have the right to:

Access the personal data we hold about you
Correct or update inaccurate information
Request deletion of your data (subject to applicable laws)
Withdraw consent for optional features
Disable app notifications
Request details of the information we collect

To exercise any of these rights, contact us at:
Email: info.jinorainternet@gmail.com

7. Third-Party Links

Our Platform may contain links to third-party websites or applications.
We are not responsible for the privacy practices or content of those external platforms.

8. Children’s Privacy

Our services are not intended for children under the age of 13.
We do not knowingly collect personal data from minors without parental permission.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Revised policies will be posted on the Platform with the updated effective date.
Continued use of our services indicates your acceptance of the updated policy.

Privacy Policy

A "Privacy Policy" page outlines the company's policies for collecting, using & sharing personal information about its customers.

Checklist for Privacy Policy:

Communication on types of user data you collect.

How user data is protected, stored & whether it is shared with any third parties.

Use of cookies and provide details regarding their intended function and handling.

Make sure your privacy policy is clearly stated and updated on your website. A missing or incomplete policy may result in failure of customer payments.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Jinora Internet Private Limited
Email: officialcompany2025@gmail.com
Address: 102, Sugnadha Appartment, Jiwaji University, Govindpuri, Gwalior

Privacy&Policy_Jinora App (Effective Date: 22 Sept 2025)